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Updates for your
software |
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Receive all major releases,
minor updates, and service packs for
the product and many of the integrated
options purchased |
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Have
a suggestion for a new feature for our
business software? |
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A majority
of our new features and product improvements
come from the suggestions we receive
from customers.
This service provides access to Everest ERP Software's online product suggestion
submission and tracking system that
directly connects to our global suggestion
database. . |
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Online
access to the product knowledgebase
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A great resource tool
to help customers quickly search articles
and identify solutions. |
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Managed newsgroups
to discuss any management software issues |
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Online
forums allow customers to collaborate
and identify solutions to solve technical
issues. Everest ERP Software support engineers
moderate and frequently participate
in the discussions for higher levels
of service. . |
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10%
discount on single session consulting |
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"How-do-I"
questions get answered in a 60-minute
consulting session at a reduced cost.
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30%
discount on qualified customer support
incidents |
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Customers
who have already implemented the business
management software and been accepted
into Everest ERP Software's customer
support save on individual incident
purchases when in a bind. |
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Ability
to purchase additional product options
and seat licenses |
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This
service qualifies customers for product
extension programs where additional
users, product options, and services
can be purchased incrementally, so new
license purchases for the management
software are not necessary when their
businesses grow. |
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