Business management system –
Services for small businesses
When it comes to the deploying of a new
software business management system and
its on-going usage, Everest ERP Software recognizes
the significant role implementation, training
and support play in its success: the effectiveness
of a business
software solution is largely determined
by the expertise of its trainers and implementers.
Everest ERP Software’s collective experience
of thousands of installations across almost
every kind of business means the most capable
assistance is at hand right from when Everest
is first deployed to when every employee
of the organization depends on it.
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Maintaining
business software |
| Our business software maintenance service
structure provides a choice of two plans:
the Standard Maintenance plan and the Enhanced
Maintenance plan. Both plans are designed
to help customers
get the full advantage of Everest with minimal
hiccups and costs, by providing the basic
level of service essential to keep the management
software up-to-date. The plans include basic
service levels in the Standard plan, right
up to expanded levels of service in Enhanced,
ranging from product updates and managed newsgroups
in the former, to unlimited phone support
in the latter. |
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Implementation
from inventory software to accounting software |
| Getting off to a good start
is critical. Everest ERP Software knows that a
complete and thorough implementation is essential
for success and quicker realization of ROI.
Thus, we follow a comprehensive methodology
to make sure customers get the necessary implementation
services based on their business environment.
Experienced engineers guide customers through
the whole process – from reviewing business
processes to testing the business application
and providing user training – all with
the goal of ensuring they go live with a smooth
transition from their existing software so
that customers can get the most value out
of Everest. We work closely with customers
to provide these services. |
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Everest
provide business software training |
| Ensuring successful adoption
by all users in a business requires access
to advanced learning tools as well as on-site
training. Everest ERP Software offers a host of
innovative, high-quality, and cost-effective
training services that meet the educational
needs of virtually every organization, and
whether for a new employee or seasoned users
that want to refresh their skills –
we have something for everyone. These services
include webinar sessions, customized onsite
training and group seminars, to fit a customer’s
busy schedule. All courses include self-study
materials and hands-on exercises. |
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Everest
provide a customizable business system |
| Everest is designed to operate
in diverse environments and adapt to most
business processes. However, unique situations
occasionally arise that require customization
of the product. Everest ERP Software offers customization,
extension, and modification services meet
a business’ specific needs, or to integrate
with other business
software. We can assess these needs, analyze
specific requirements, and recommend possible
resolutions on how to make Everest work with
other applications. Our skilled and experienced
customization team will bring high value to
a customer’s investment. |
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Everest
are leaders in Customer Support for business
management software |
| Providing world-class customer
support on which a business can consistently
depend is our goal.Customers will enjoy friendly,
personalized service from specialists whose
intimate knowledge of all updates will help
them get the most from their investment. |
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| Everest ERP Software also provides self-support
options that offer round-the-clock access
to online information such as Knowledge Base
documents, FAQs, and a password-protected
online incident management system. Everest ERP Software's Customer Support team will give
customers the security of knowing there is
someone there to help them through the issues
while they focus on growing
their business. |
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