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| No small business that is concerned
about profitability, customer service,
and efficiencies can afford to ignore
Everest's Return Merchandise Authorization
(RMA) functionality. Everest improves
management of RMAs by eliminating double
entry, increasing accuracy, and allowing
easy follow-up on pending vendor credits.
With Everest you are geared to save
time, money and resources, and to also
reduce the chance of errors creeping
into returns. |
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| Everest
overcomes your 'RMA' concerns: |
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| I cannot reconcile my replacements
with my returns. |
| In Everest you can send out replacements
for returns on a single sales invoice,
without having to create a credit memo
and then a replacement invoice. Further,
using Everest eliminates the problem
of matching documents and reduces time
to effect replacements, increases customer
satisfaction, and increases efficiency
in managing returns. |
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| RMAs are eating into my profits
because my staff issues RMAs for goods
that do not carry a valid warranty or
they send out the wrong items. |
| By allowing your staff to accurately
track validity of RMAs, and reduce the
guess work with returns by assigning
and attaching serial numbers to credit
orders, Everest ensures you get the
margins you'd planned for. |
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| Handling RMAs is a long-drawn-out
process for me. My staff needs to create
RMA numbers, then process returns, and
finally update accounts. |
| Seamless RMA and accounting updates
in a one-step process saves RMA processing
time, increases accuracy, and updates
sales/accounting staff in real time
about returns from customers. |
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| My regular RMA process does not
integrate with my e-commerce activities. |
| With Everest, you do not need to increase
staff to manually process e-commerce
RMAs. Simple self-help steps via a web-enabled
RMA for items allow the customer to
receive authorization online-saving
countless hours of manual redundancies. |
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| I need to streamline the process
of handling RMAs on the web. |
| Define return, exchange and credit
mechanisms so online RMAs become automatic
and instantaneous. This way, managing
RMAs with precision becomes routine
for your staff, while customers are
kept happy with a responsive department,
without errors. |
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| Awards |
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More
Awards  |
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| Success
Story |
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| "We never knew what was going
on; we had a lot of RMAs and 'dead on
arrivals' because we were unable to
keep track of serial numbers… I
think Everest has turned us into a more
professional company, simplifying the
way we operate today. It has made a
huge impact on our business and has
made it a lot easier to run. It has
been a huge plus for us." |
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| More
success stories
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| Learn
how Everest handles RMAs |
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| Fast
facts |
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| Everest
– fully-integrated for maximum
efficiency: |
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Everest
integrates your entire small business |
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Everest is a fully integrated
solution that covers accounting, inventory
control, sales, order entry, marketing,
purchasing, e-commerce, point of sale,
shipping and receiving, RMAs and more.
The strength of the product lies in
its non-modular design that enables
you to enhance your business productivity
significantly without ever having to
purchase and integrate separate 3rd
party software applications. With Everest,
you get a powerful yet affordable 'all-in-one'
small business management software solution
right-out-of-the-box!
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here to view enlarged image |
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There is a host of other benefits
in Everest. To learn more about 'RMAs' in Everest
and how it can transform your small business, request
a no-obligation
FREE consultation. |
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